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Changing the Way Calls are Answered 
Using the Basic Features of Your Phone
Polycom, Inc. 
53
 
Rejecting Calls from a Contact
You can send all incoming calls from a particular contact to your voice and 
video mail system. (If you don’t have one set up, the call will still ring on your 
phone.)
To send incoming calls from a contact to your mail system:
1
Tap  
Features > Contact Directory.
2
From the Directory screen, tap the contact whose information you want 
to update, and then tap the Edit soft key.
3
From the Edit Contact screen, tap the Auto Reject field, and then tap the 
field’s highlighted grey box. From the drop-down list, tap Enabled.
4
Tap the Save soft key.
5
Tap 
 to return to the idle screen.
Diverting Calls from a Contact to Another Party
You can transfer all incoming calls from a particular contact to a third party.
To divert incoming calls from a contact to a third party:
1
Tap  
Features > Contact Directory.
2
From the Directory screen, tap the contact for whom you want to transfer 
calls.
3
From the Edit Contact screen, do the following:
a
Tap the Divert Contact field, and then enter the number of the party 
to whom you want to divert the call.
b
Tap the Auto Divert field, and then tap the field’s highlighted grey 
box. From the drop-down list, tap Enabled.
4
Tap the Save soft key.
5
Tap 
 to return to the idle screen.
Note
You can’t reject calls on shared lines. You can only silence them. For more 
information, see