Polycom IP 330 ユーザーズマニュアル

4 - 1

Using the Advanced Features of Your 
SoundPoint IP 330/320 Phone

This chapter provides operating instructions for the advanced features of the 

SoundPoint IP 330/320 phone. This chapter contains instructions on:

To customize your phone, refer to 

. To read about the phone’s basic features, refer to 

If you require additional information or assistance with your new phone, 

contact your system administrator.

Automatic call distribution (ACD) systems allow companies that handle a lot 

of incoming phone calls to direct them to a person who is able to talk at the 

earliest opportunity.
The SoundPoint IP 330/320 phone allows:

• ACD login and logout

• ACD agent available and unavailable

ACD is not available on all call servers. For more information, contact your system 
administrator.