Polycom 5000 ユーザーズマニュアル

 Polycom

®

 SoundStation

®

 IP 5000 Phone User Guide

57

There is no response when you 
press a feature key.

The phone isn’t in an active 
state.

Try the following:

Press the keys more slowly.

Call the phone to confirm that inbound 
call display and ringing is normal. If 
successful, try to press feature keys to 
access certain screens (for example, 
Directory screens).

To confirm the line is actively 
registered to the call server, 

press

, and then select Status > 

. From the Line Information 

screen, verify that your phone line is 
registered.

To attempt re-registration with the call 
server, reboot the phone. For more 
information, see your system 
administrator.

The display shows Network Link 
is Down

.

The network cable isn’t properly 
connected.

See 

 on page 

There is no dial tone.

Power isn’t correctly applied to 
the phone.

Verify that power is correctly applied to the 
phone:

Check that the display is illuminated.

Ensure the network cable is inserted 
properly on the underside of the 
phone. (Try unplugging and 
re-inserting the cable.)

There is no audible ring tone.

Ringer volume is low, or the 
Ring Type is set to Silent Ring.

Verify ringer volume and Ring Type:

To adjust the ringer volume, press 

 when the phone is in the idle 

state.

Check that the Ring Type isn’t set to 
Silent Ring. (See 

 on page 

A hollow phone icon, 

, 

displays next to the directory 
number.

The phone isn’t registered to a 
server.

Ask your system administrator to register 
the phone to a server.