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Phone Manager Users Guide 

Your calls can be answered at another location by forwarding your calls to an internal or external 
number. You can decide whether all your calls are to be forwarded or only when your extension is busy 
or only when your extension is not answered (the No Answer Time is configured by your System 
Administrator). If you are a member of a Hunt Group you can also forward Hunt Group calls to this 
location. See also 

Transfer Back to Forwarded Extension

 

1. Click 

. 

2. Select the 

Forwarding

 tab. 

3.  Enter the internal or external number into the Forward Number box. 

4.  Select the Forward option you require (click in box): 

• 

Forward Unconditional - forward all calls (except Hunt Group calls) 

• 

Forward On Busy - forward calls when your phone is busy. 

• 

Forward On No Answer - forward call when your extension is not answered. 

• 

Forward Hunt Group calls - forward all Hunt Group calls 

5. Click OK or press Enter. 

6.  The title bar of Phone Manager Pro indicates that a Forward option has been set. 

 

1. Click on 

. 

2. Select the Forwarding tab. 

3.  Remove the Forward option by clicking in the relevant box to remove the check 

4.  The number in the Forward Number box can be left for future use or deleted. 

5. Click OK or press Enter.