Motorola CDMA-EVDO REV A ユーザーズマニュアル

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Maintenance & Troubleshooting
7 - 9
MC75 battery is not 
charging.
MC75 was removed 
from cradle or 
cradle was 
unplugged from AC 
power too soon.
Ensure cradle is receiving power. Ensure MC75 is seated correctly. 
Confirm main battery is charging under 
Start
 > 
Settings
 > 
System
 > 
Power
. The 3600 mAh battery fully charges in less than six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty 
battery.
The MC75 is not 
fully seated in the 
cradle.
Remove and re-insert the MC75 into the cradle, ensuring it is firmly 
seated. 
Ambient 
temperature of the 
cradle is too warm.
Move the cradle to an area where the ambient temperature is 
between 0°C (32°F) and 35°C (95°F).
Extreme battery 
temperature.
Battery does not charge if ambient temperature is below 0°C (32°F) 
or above 40°C (104°F).
Spare battery is not 
charging.
Battery not fully 
seated in charging 
slot. 
Remove and re-insert the spare battery in the cradle, ensuring it is 
firmly seated. 
Battery inserted 
incorrectly. 
Re-insert the battery so the charging contacts on the battery align 
with the contacts on the cradle. 
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty 
battery.
Ambient 
temperature of the 
cradle is too warm.
Move the cradle to an area where the ambient temperature is 
between 0°C (32°F) and 35°C (95°F).
During data 
communication, no 
data transmits, or 
transmitted data was 
incomplete.
MC75 removed 
from cradle during 
communications.
Replace MC75 in cradle and retransmit.
Incorrect cable 
configuration.
See the system administrator.
Communication 
software is not 
installed or 
configured properly.
Perform setup as described in the MC75 Integrator Guide.
Table 7-3    
Troubleshooting the Single Slot USB/Serial Cradle (Continued)
Symptom
Possible Cause
Action