Nortel Networks P0605665 03 ユーザーズマニュアル
252 Chapter 19 Call Center Programming Record
P0605665 03
Feature Codes
General Call Center properties
Operator/Business Status
Feature code name
Dialpad buttons
Custom Feature Code
Display Waiting Calls
≤·‚·
≤ · ____ ____
Open Mailbox
≤·°⁄
≤ · ____ ____
Log on/Log off
≤·‚›
≤ · ____ ____
Not Ready
≤·‚°
≤ · ____ ____
Return to skillset on No Answer
≤ · ____ ____
Voicemail DN
≤·°fi
≤ · ____ ____
Operator status
≤·°¤
≤ · ____ ____
Supervise
≤·‚fi
≤ · ____ ____
Supervisor Help
≤·‚fl
≤ · ____ ____
Number of Reserved channels
Primary alert time limit in mm:ss
Secondary alert time limit in mm:ss
Master Client Address
Enable Caller ID
Supervisor Help
CLID settings
Password OPERATOR (67372867)
Receptionist or Operator available*
Y N
Business open*
Y N
Answer lines
Y N
Receptionist or Operator extension
Call Center Service*
Skillset Number ___
Auto
Manual
Day Night
Skillset Number ___
Auto
Manual
Day Night
* These settings are usually changed by the receptionist or Operator on a daily basis.