Toshiba SD-C2502 사용자 설명서

  

6 

Disc tray cannot be opened 

•  Check that there is power to drive.  
•  Use Emergency Eject instructions to open tray. 

 

Drive is not recognized by 
system 

•  Is the drive connected properly? Are all cables plugged in 

properly (e.g. Power Cable, Interface Cable and Audio Cables).  

•  Is the software driver loaded? On a step-by-step (F8) Boot of the 

system is the DVD-ROM drive recognized?  
(BIOS / DOS reports "device driver not found" or "no valid 
drivers selected."). If not, Contact Technical Support.  

•  Has the DVD-ROM drive software driver been corrupted by a 

virus. Run a Virus Scan program and repair if possible. Contact 
Technical Support if the Virus renders the DVD-ROM drive 
software drivers not useable.  
 

Drive is not recognized by 
system during Boot process, 
but is recognized by the 
Operating System (i.e. XP, 
Win2000, Win98, Win NT, etc.) 

•  Is the DVD-ROM drive software driver loaded? On a step-by-

step (F8) Boot of the system is the DVD-ROM drive recognized? 
(BIOS / DOS reports "device driver not found" or "no valid DVD 
drivers selected."). If not, Contact Technical Support.  

•  Has the Windows DVD-ROM drive software driver program been 

corrupted by a virus. Run a Virus Scan program and repair if 
possible. Contact Technical Support if the Virus renders the 
software drivers not useable.  
 

BUSY Indicator LED flashes 
slowly 

•  The disc may be dirty Clean it with a soft damp cloth. Avoid 

cleaning the disc using a circular motion. The disc should be 
wiped in a radial direction. That is, from the inner side outward.  

•  The laser lens may have become cloudy or blocked by 

particulate matter. Please contact Technical Support.  
 

BUSY Indicator LED is 
constantly ON 
 

•  Possible Hardware Problem. Please contact Technical Support.  

DVD-ROM can not play a DVD 
in the drive or certain types of 
CD media (i.e. CD-plus, etc.) 

•  Is the DVD-ROM drive driver loaded  
•  Is the DVD disc the correct format for the type of system that you 

are using? (i.e. on a PC an ISO9660 IBM compatible PC format 
as opposed to Apple/Mac HFS disc or UNIX disc formats which 
will not function).  

•  Do you have the correct software applications program/drivers 

installed to run a DVD disc?  

•  Has the Windows DVD-ROM drive software driver program been 

corrupted by a virus. Run a Virus Scan program and repair if 
possible. Contact Technical Support if the Virus renders the 
software drivers not useable.