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Modular Messaging features
November 2004
Avaya Modular Messaging Concepts and 
Planning Guide
5-21
Offline messaging
Modular Messaging supports offline messaging in the following 
scenarios:
!
Offline Call Answer
If a message store (Avaya MSS, Microsoft Exchange, or IBM 
Lotus Domino) cannot be accessed, Modular Messaging 
continues to provide basic Call Answering services. Some 
features operate in a degraded fashion. For example, some 
features, such as Call Me, Notify Me, MWI, and certain Caller 
Applications are either not available at all or are delayed. 
Subscribers’ greetings are not available and are replaced by a 
system prompt with the spoken or TTS name of the subscriber. 
For more information, see 
!
Offline access to Call Answer messages
Modular Messaging Aria telephone user interface (TUI) 
subscribers can use a telephone to access their new Call Answer 
messages. For more information, see 
 on page 5-23.
!
Offline Microsoft Exchange peer server
When a Microsoft Exchange peer server goes offline, the 
messaging application server (MAS) selects another Exchange 
server to act as the peer server. Thus, the MAS continues to 
support messaging, even when its primary peer server is offline. 
For more information, see 
 on page 5-24.
!
Offline IBM Lotus Domino message store
For more information, see 
 on page 5-25.
!
Offline MAS units
If an MAS unit goes offline and if an N+1 server configuration 
has been implemented, voice port redundancy is achieved, 
although certain services may be affected. For more information, 
see 
 on page 5-27. In any event, while 
one or more MAS units are unavailable, subscribers may use 
Unified Communication Center (UCC) Speech Access or 
graphical user interfaces to send messages or to retrieve messages 
stored up to the point of lost contact. If no MAS units are 
available, messages must be played or recorded by graphical 
clients using the local PC multimedia capabilities.