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Modular Messaging features
November 2004
Avaya Modular Messaging Concepts and 
Planning Guide
5-25
When an IBM Lotus Domino message store goes offline
When an IBM Lotus Domino message store is offline, Call Answer and 
subscriber access to Call Answer messages take place as described in 
However, creation and sending of new messages and other aspects of 
messaging are not available when an IBM Lotus Domino message store is 
offline. When an MAS fails repeated attempts to access an IBM Lotus 
Domino message store because it is offline, the Modular Messaging 
telephone user interface (TUI) terminates the session. 
Customers can achieve a high level of redundancy by homing subscribers 
on Domino clusters. 
A Domino cluster comprises two or more Domino servers that mirror 
each other's data. If one of the servers in the cluster fails, Domino clients 
(including the messaging subsystem used by the TUI) are seamlessly 
switched to another server in the cluster. This allows the Domino message 
store to run at a higher level of overall availability, since nodes in the 
cluster can be taken down without significantly affecting clients. In 
practice, this is all transparent to the TUI.
In a Avaya Modular Messaging—IBM Lotus Domino environment, 
mailboxes and directories are stored in IBM Lotus Domino databases. 
Within a Domino cluster, replicas of mailboxes and directory databases 
are continuously synchronized. If a primary database is not available, the 
MAS units fail over to a replica within the cluster.
Messaging with e-mail clients in offline mode 
Modular Messaging—MSS (with Client Add-in for Microsoft Outlook) 
and Modular Messaging with Exchange and Domino, support offline 
messaging sessions. 
With offline messaging, subscribers can have messages from their 
message store synchronized with a local file on their PC so they have 
access to those messages when they are not connected to the network or 
message store. Subscribers can listen to, reply, forward, and compose new 
voice messages from their multi-media PC. New messages will remain in 
the outbox until the next time subscribers are connected to the message 
store. 
With Modular Messaging—Microsoft Exchange and Modular 
Messaging—IBM Lotus Domino, all messages (new and opened) are 
included in the offline message file. Whereas Client Add-in for Microsoft 
Outlook for Modular Messaging—MSS caches copies of messages on the 
local PC after a message has been opened.