Avaya 11-300244 사용자 설명서

Telephony concepts

November 2004

Avaya Modular Messaging Concepts and 

Planning Guide

8-5

Configuration notes provide integration information for several types of 
switches. These configuration notes also provide information on the 
integration features that a particular switch integration supports. 

Integration features include:

!

System Forward to Personal Greeting: The switch controls the 
call transfer conditions when the following occur:

— All Calls: All calls are directly transferred to the voice 

messaging system, regardless of the status of the subscriber 
extension. This feature can be configured on the switch. 

— Ring No Answer: The subscriber extension rings, but no one 

answers the call. The switch transfers the call to the voice 
messaging system after a certain number of rings. The 
number of rings is four by default, but can be configured on 
the switch.

— Busy: The subscriber extension is busy. The switch transfers 

the call to the voice messaging system on detecting the busy 
signal. 

— Busy/No Answer: Certain switches have multiple 

appearances of the same telephone number on a single 
telephone set.  Each appearance of the number can function 
as a separate "line", meaning each appearance can carry a 
separate conversation. With such switches, Busy/No Answer 
features means that the switch transfers the call to the voice 
messaging system on detecting a busy signal. The telephone 
rings on the second or third line appearance, but because the 
switch detected a busy signal during the first line appearance, 
the call is treated as busy. 

!

Station Forward to Personal Greeting: The subscriber controls the 
call transfer conditions when the following occur: 

— All Calls

— Ring No Answer

— Busy

— Busy/No Answer

Note: These features work in a similar manner as when the 

switch controls the forwarding conditions, except 
that these features can be configured by subscribers 
on their telephone sets.