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Avaya Modular Messaging Concepts and Planning Guide
9-2
November 2004
Avaya Modular Messaging Concepts and 
Planning Guide
Message notification
Message notification includes:
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Call Me
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Notify Me - Automatic
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Message Waiting Indicator
Call Me 
With Call Me enabled, Modular Messaging calls subscribers at a 
designated telephone number or telephone list, when subscribers receive a 
message that meets specified criteria. The criteria for requesting Call Me 
are set by subscribers using rules. For example, subscribers can choose to 
be informed of all urgent messages that arrive in their mailbox during 
their morning commute.
Once a message has activated Call Me, subsequent messages will not 
activate Call Me again until the subscriber logs into the mailbox. Once the 
subscriber has logged in to the mailbox, the next message that meets the 
specified criteria will trigger Call Me again. 
Note: Modular Messaging—MSS subscribers cannot activate Call 
Me for corporate e-mail messages that are received in a 
separate mailbox on the corporate e-mail server.
Subscribers can designate a list of telephone numbers for Call Me. If there 
is no answer at the first number in the list, a call is directed to the next 
number in the list and so on, until the subscriber answers. To answer a 
Call Me call, the subscriber logs in to Avaya Modular Messaging and 
reviews the message or messages. Call Me also provides support to 
pagers.
The Call Me Server includes a Call Me service and a Mailbox Monitoring 
service for monitoring subscriber mailboxes. The Mailbox Monitoring 
service periodically checks subscriber mailboxes for new messages that 
meet the criteria set for Call Me.
When the Mailbox Monitoring service detects a message that meets 
subscriber-specified criteria, the Call Me Server dials the numbers in the 
telephone list of the subscriber.
With Modular Messaging—MSS, broadcast messages may activate Call 
Me.