Avaya 11-300244 사용자 설명서

다운로드
페이지 328
Modular Messaging features
November 2004
Avaya Modular Messaging Concepts and 
Planning Guide
5-13
!
The administrator log, which contains events and errors that are 
of interest to system administrators. 
!
The active alarms log, which contains information about alarms 
that are currently active on the system. This log provides a 
primary tool when problems occur. 
!
The resolved alarms log, which contains a history of and 
information about alarms that have been raised and then resolved 
on the system. This log can be useful in analyzing problems and 
trends in the system. 
For information on configuring serviceability and on displaying event, 
error, and alarm logs, see Avaya Modular Messaging Release 2 
Messaging Application Server Administration Guide for Avaya Modular 
Messaging with the Avaya MAS and MSS
, 11-300243.
MSS alarms and logs
The Message Storage Server (MSS) has an application-level maintenance 
infrastructure that provides automatic error recovery from many software 
failures. The MSS raises alarms for hardware or software failures for 
which automatic recovery actions are unsuccessful and a notification of 
the alarm condition is sent to Avaya Services. The MSS also monitors 
each MAS on a regular basis and raises an alarm if an MAS becomes 
unresponsive for an extended period of time. This extended period of 
time, known as the time-out value can be configured, and can even be set 
to 0 to disable the time-out.
The MSS hardware platform includes a Remote Maintenance Board 
(RMB) that autonomously raises an INADS alarm in the event that an 
MSS processor fails or in response to various environmental problems.
The Avaya MSS uses a series of logs that provide a view of activities, 
errors, and alarms. Reviewing the logs allows a system administrator to 
reach a quick understanding of overall system status. MSS logs are 
available from Web-based administration pages.
Logs record events that are useful for preventive maintenance, for 
diagnosing problems and troubleshooting the server, and for spotting 
trends or estimating future needs. 
Log information is organized as follows:
!
The Administrator’s log, which contains events and errors that 
are of interest to system administrators. Administrative events 
can include problems that directly affect message processing, 
such as full subscriber mailboxes and undeliverable messages.