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Global Call API for HMP on Windows Programming Guide — August 2006
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7.
Call Control
This chapter describes Global Call capabilities relating to call control. Topics include:
7.1
Call Progress Analysis when Using IP Technology
When using IP technology, typically packetized messages are used to convey call analysis 
information. See the Global Call IP Technology Guide for more information. 
7.2
Call Progress Analysis when Using Digital Network 
Interface Boards
Note:
This section applies to E1, T1 and ISDN technologies only. 
When using Intel NetStructure
®
 Digital Network Interface boards, Global Call provides a 
consistent method of pre-connect call progress and post-connect call analysis across E1/T1 CAS, 
and ISDN protocols. The level of support that Global Call provides is described in the following 
topics: 
 
 
7.2.1
Call Progress Analysis Definition
Pre-connect call progress determines the status of a call connection, that is, busy, no dial tone, no 
ringback, etc., and can also include the frequency detection of Special Information Tones (SIT), 
such as an operator intercept. Post-connect call analysis determines the destination party’s media 
type, that is, voice, fax, or answering machine. The term call progress analysis (CPA) is used to 
refer to call progress and call analysis collectively.