Veo 802.11b 사용자 설명서

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Frequently Asked Questions, 
Troubleshooting, and Technical 
Support 
 
Problem or Question 
Resolution or answer 
What username and password do I use 
the first time I access the camera or after 
a factory default reset? 
Username = admin, password = password (all lowercase) 
What do I do if I can’t remember my 
username and password? 
Restore the factory default settings by pressing and holding down the 
power button for 6 seconds. Note: Any configuration settings you 
have entered will be lost. 
The IP display continues to blink 000 and 
doesn’t show an address after 1 minute. 
1.  Check the green Ethernet status LED at the back of the 
camera. It should be on and will blink when network 
communication is taking place. If not, check that both ends of 
the Ethernet cable connection are secure. 
2.  Your network may not be configured for DHCP. Use the 
Observer Setup Utility to manually configure the camera’s 
network settings. Refer to Section 5.1 Manually Assigning 
a Static IP Address.
 
The IP display blinks “---“ 
(Wireless Observer only) 
The camera is not associated with an access point or Ad-Hoc peer.   
1.  Check that the camera’s SSID exactly matches your 
access point or Ad-Hoc peer’s SSID (network name) (SSID 
is case sensitive.) 
2.  Make sure the camera is within range of your access point.  
3.  If the camera is using Ad-Hoc mode, you’ll need to use a 
static IP address for the camera. You can configure the 
camera to use a static IP address using the Observer 
Setup Utility. 
LAN connection to camera: 
1.  Confirm that you are using the correct IP address and port 
number using the Observer Setup Utility. 
2.  Use the Login button in the Observer Setup Utility. 
The camera’s welcome page does not 
appear when I try to browse the camera. 
Internet connection to camera: 
1.  Try to PING the camera’s IP address or domain name. See 
Appendix C.2: Using PING for help. Note: You will not be 
pinging the camera itself but rather the gateway/router 
connecting the camera to the Internet. The gateway may be 
configured not to respond to pings on its WAN IP. 
2.  Confirm that the camera’s gateway setting matches the LAN 
IP of the gateway/router connecting it to the Internet. Refer to 
Chapter 5: Observer Setup Utility for more help. 
3.  Confirm that the http port used by the camera (default = 80) is 
forwarded to the camera’s LAN IP address in the 
gateway/router’s configuration. Refer to Appendix D: Router 
Configuration
 for more help.  
4.  Your Internet Service Provider may be blocking ports 
80/1600. Reconfigure the camera to use ports 81/1601 using 
the Observer Setup Utility. Make sure to make the 
corresponding changes in your router. 
5.  Confirm that the camera can be browsed on the local 
network. 
Appendix