Toshiba IK-WB21A 사용자 설명서

Cannot perform 
administrator settings.

Images are upside down

Image colors are not 
correct.

 

●Lost the power of 

the camera during 
the performance.

●LAN cable of the 

camera has been 
pulled off during the 
performance.

●LAN cable of the PC 

has been pulled off 
during the 
performance. 

●Lost the power of a 

hub or router during 
the performance. 

●IP address  in 

"Network Connection 
Settings" under 
"Network Settings" 
has been changed.

●Mounting method is 

not correct. 

●The display monitor 

is not adjusted 
correctly.

●Color setting for the 

personal computer 
monitor is less than 
16bits.

●Lighting is dark.

●White balance 

setting is not 
appropriate.

●Setting for color 

difference gain is not 
appropriate.

●Make sure that the power of the 

network camera is ON.

●Make sure that the LAN cable is 

connected to a hub or router in the 
right way. 

●Make sure that the LAN cable is 

connected to a hub or router in the 
right way. 

●Make sure that the power of a hub 

or router is ON.

●If you change the IP address, you 

cannot keep your settings in the 
setting screen with your old IP 
address. Search your camera with 
the application, Camera Finder, 
and try administrator login 
procedure again.

●When you enter IP address of the 

camera directly to the browser, 
enter the new IP address in URL 
like example below, and try login 
procedure again.

 http://192.168.0.40/admin.htm

●Set environment for installation on 

a ceiling or on a desk/wall.  (See 
page 67)

●Adjust the display monitor 

correctly.

●Set more than 16bits.

●Make lighting brighter.

●Set white balance in accordance 

with the object.  (See page 68.)

●Set color difference gain correctly.  

(See page 71)

Symptom

Cause

How to Manage

Error message shows up 
when trying to login.

Cannot access to the 
camera from the Internet.

●Entering wrong login 

ID and password.

●CapsLock of the PC 

is ON.

●You forget your login 

ID and the password. 

●Default gateway is 

not configured.

●Port forwarding is 

not configured to the 
broadband router.

●Setting access 

restriction from the 
Internet (WAN side), 
like IP filter, to the 
broadband router. 

●Using local (private) 

IP address.

●The IP address 

which was provided 
from the DHCP 
server of the provider 
has been changed.

●Enter right login ID and password.
※The default login ID is "root," and 

the password is "ikwb."

 
●The camera discriminates between 

capital letter and lower-case letter. 
Enter your right login ID and 
password.

●You need to reset the camera. 

Remember that if you perform 
reset procedure of the camera, all 
the settings you have made will be 
deleted and the camera goes back 
to its default settings. 

●Register your broadband router to 

the network camera as default 
gateway. (→ page 86) 

●Configure port forwarding function 

(static IP masquerade, NAPT) to 
your broadband router. For details, 
read the user's guide of your 
broadband router. 

●Change the restriction setting. For 

details, read the user's guide of 
your broadband router. 

●When accessing via the Internet, 

you need to set global IP address 
provided from your Internet 
provider to the broadband router.  
For details, read the user's guide 
of your broadband router. 

※There are fixed IP address and IP 

address from DHCP server that an 
Internet provider provides as a 
global IP address. Ask your 
Internet provider for more 
information.

●Confirm the new IP address and 

try to access again with the new 
IP address. 

●Renew the information registered 

to the DDNS server. 

Symptom

Cause

How to Manage