Aastra Telecom 4.2 사용자 설명서

Add introductory comments when forwarding a message 
to another voice mail user, such as “I’m forwarding a 
message from so-and-so....” 
This ”frames” the forwarded message, providing a context 
for the recipient. Without an introduction the reciever may 
misinterpret the message. Also, if no introduction is 
included, the retriever may try to respond to the original 
sender, only to inadvertently respond to you instead.

When replying to a message, briefly indicate which 
message you are responding to. 
Do not assume that the recipient knows which message you 
are referring to. You can introduce your response with an 
opener, such as “Hi Jim. Responding to your message 
regarding the Blake account....”

Be sure to record your name and personal greetings.
Callers will know that they have reached the correct 
mailbox when they hear your voice. You may want to start 
with one of the sample greetings shown below. The busy 
greeting is typically recorded once and never changed. Only 
use the out-of-office greeting if you are gone; that greeting 
remains in effect until you disable it.

Sample standard greeting: “You have reached <your 
name>. I’m sorry to have missed your call. Please leave a 
detailed message and I’ll return your call.”

Sample busy greeting: “You have reached <your name>. 
I’m on the phone right now. Please leave a detailed message 
and I’ll return your call.”

Sample out-of-office greeting: “You have reached <your 
name>. I’m currently traveling on business and will be 
returning on <day and date>. I will be checking my 
messages daily. Please leave a detailed message and I’ll 
return your call.”