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Mitel NuPoint Messenger Technical Documentation - Release 7.0
 
Overview 
The NuPoint Voice application provides voice messaging capability where each server user can 
have a personal mailbox. It is the standard business application for NuPoint Messenger servers. 
The NuPoint Voice application can be used with most Central Offices (COs), PBXs, and with all 
key systems. Other applications, such as DID NuPoint Voice or the Pager application are 
variations 
of the NuPoint Voice application, and are used either together with, or instead of, the 
NuPoint Voice application. 
Numerous customized integrations, which are also variations of the NuPoint Voice application, 
are available. These are optional features; they provide message waiting control, and functions 
such as personal greetings for forwarded calls. See the specific integration documents in the for 
more information. 
To use the NuPoint Voice application on your server, you must perform any necessary system 
level configuration. System level configuration through the NuPoint Voice application involves two 
steps: defining the line group, and configuring the application. In the first step, you assign server 
ports to the NuPoint Voice application. In the second step, you customize the application for your 
server. Procedures covering these steps are available in Volume 2 of this manual. 
Once you have completed the NuPoint Voice configuration, you must activate changes, create 
mailboxes, record a company greeting, and test the configuration. Procedures covering these 
steps are listed below. 
Procedures 
You can perform the following procedures with the NuPoint Voice application. These procedures 
are located in Volume 2 of this manual. 
Procedure Number 
NuPoint Voice Application Configuration 
CP 3301 
Configure a Dialing Plan 
CP 5002 
Configure for Transfer to a System Attendant 
CP 5020 
Configure for Unaddressed Messages 
CP 3314 
Configure Speech Quality for an Application 
CP 5053 
Configure NP TDD 
CP 3291 
Enable Multiple Messages for Outside Callers 
CP 5022 
Enable the Dial-by-Name Function 
CP 3309 
Prevent Unaddressed Messages 
CP 5023 
Test the NuPoint Voice Application 
CP 5315 
 
Default Software Configuration 
The NuPoint Voice application is the only application that is pre-installed in the factory 
configuration. To add capabilities, and to meet the requirements of a particular site, you usually 
must change one or more of the defaults. All of the defaults can be changed at a server 
maintenance console. 
The default configuration has the values shown in Table 2-1. 
Table 2-1 
NuPoint Voice Application Defaults 
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