Lorex Technology LH130 사용자 설명서

117

Troubleshooting

• Cannot connect to the 
DVR on a local network

• DVR not connected to router

• Connect an Ethernet cable from the DVR LAN port 
to your router, and then reset the DVR using the 
power switch

• DVR and computer not on same 
network

• Ensure your DVR and computer are connected to 
the same router

• If your computer is using a WiFi network, try 
connecting it to the router using an Ethernet cable

• Cannot connect to the 
DVR over the Internet

• Ports not forwarded

• Port Forward the HTTP port (default: 80), Client 
Port (default: 9000), and Mobile Port (default: 1025) 
on your router. For details on port forwarding, see 
the Easy Connect manual on the CD or the 
reference guides on 

www.lorextechnology.com

• DDNS account not created

• Follow the instructions under “Step 2 of 4: Create 
a DDNS Account” on page 56

• DDNS not enabled on DVR

• Follow the instructions under “Step 3 of 4: Enable 
DDNS on the DVR” on page 60

• DDNS address not entered 
correctly

• In Internet Explorer or Safari, enter http://, the 
DDNS domain name from the confirmation email in 
full, and then colon and HTTP port (for example, 

http://tomsmith.lorexddns.net:80

)

• Cannot connect to the 
DVR using a mobile device

• DVR has not been configured 
for Internet connection

• Ensure you have followed all the steps in “Setting 
up your DVR for Remote Connectivity” on page 51. 
See above to troubleshoot remote connections

• Mobile Port has not been 
forwarded

• Forward the Mobile Port (default: 1025) on your 
router. For details on port forwarding, see the Easy 
Connect manual on the CD or the reference guides 
on 

www.lorextechnology.com

• IP address used from outside 
internal network

• Use the DDNS address to connect to the DVR 
using a mobile application

• Router is blocking DDNS 
connection from internal network

• Turn off WiFi connection and attempt to connect 
using 3G or mobile network