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Voice Prompts and Call Flows
Proprietary & Confidential 
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Call Flow Diagrams 
The following pages contain call flow diagrams for the ReadiVoice system. 
Figure 
 provides a legend that explains some of the symbols and 
conventions used in the diagrams. 
The diagrams themselves are arranged into several groups or categories, as 
listed in 
Table A-2
Guide to call flow diagrams 
Category 
Figures 
Description 
Initial Inbound Call 
Flows 
 
Initial inbound call processing for different call flow configurations. 
During this processing, the system identifies the caller’s conference 
and determines whether the caller is the subscriber or a participant. 
Dial-out (Outbound) 
Call Flows 
Processes related to dial-out, including dial-out to a recording device. 
Subscriber and 
Participant Call Flows 
Subscriber and participant call flows after the initial entry processing 
and some of the subprocesses within these call flows. 
Subscriber Account 
Options Processes 
Processes related to the subscriber’s account options menu and the 
settings available from it. 
In-conference 
processes 
Processes related to in-conference actions by the subscriber, 
participants, or moderator, plus the system’s conference termination 
process and other in-conference events.