Netgear RP114 사용자 설명서

Reference Guide for the Model RP114 Web Safe Router

Troubleshooting

11-7

After verifying that the LAN path works correctly, test the path from your PC to a remote device:

If the path is functioning correctly, replies as in the previous section are displayed. If you do 
not receive replies:

— Check that your PC has the IP address of your router listed as the default gateway. If the IP 

configuration of your PC is assigned by DHCP, this information will not be visible in the 
control panel network utility. Go to the Run… window and run winipcfg. The IP address 
of the router should appear as the Default Gateway.

— Check to see that the network address of your PC (the portion of the IP address specified 

by the netmask) is different from the network address of the remote device.

— Check internal Manager Menu 24.1 to verify the WAN status. If the menu indicates the 

WAN status as down, check that your cable or DSL modem is connected and functioning.

— Check the error log in Menu 24.3.1 for any indication of problems.

— If your ISP assigned a host name to your PC, enter that host name as the router name in 

Menu 1.

— Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Most 

broadband ISPs restrict access by only allowing traffic from the MAC address of your 
broadband modem, but some ISPs additionally restrict access to the MAC address of a 
single PC connected to that modem. If this is the case, you must configure Menu 2 to 
allow the router to “borrow” or “spoof” the MAC address from the authorized PC. Refer 
to 

.

If you cannot access the Manager interface by using the Telnet Protocol:

•

Verify the Ethernet connection between your PC and the router. Refer to 

,” on 

.

•

If you are attempting to telnet from the WAN side, you must disable the factory default Telnet 
filter that prevents Telnet access from the WAN. Refer to 

,” 

for information about setting and clearing filters.