Lucent Technologies 8.2 사용자 설명서

Issue 1

April 2000

Screen reference 

553

Coverage Path 

coverage path with redirection criteria that matches the call status. If the chain is 
exhausted before the system finds a match, the call does not redirect to coverage. 
No path number here indicates that this path is the only path for the principal.

Display-only fields that show the (up to) two additional coverage paths in the 
coverage path chain. (See above.)

COVERAGE CRITERIA are the conditions that, when met, cause the call to 
redirect to coverage. Assign one of the following:

Enter the number of rings.

 to 

Calls redirect if at least one call appearance is busy.

Calls redirect if all call appearances that accept incoming calls 
are busy.

Calls redirect when the specified number of rings has been 
exceeded.

Calls redirect immediately to coverage and overrides any 
other criteria with a 

 in this column.

Must be assigned before a user can activate Do Not Disturb 
(Hospitality Services), Send All Calls (SAC), or Go to Cover 
features. Allows a calling user, when calling to another 
internal extension, to redirect a call immediately to coverage 
by pressing a 

GO TO COVER

 button. Allows a principal 

temporarily to direct all incoming calls to coverage, 
regardless of the other assigned coverage criteria by pressing 
the 

SEND ALL CALLS

 (or 

DO NOT DISTURB

) button. Send All Calls 

also allows covering users to temporarily remove their phones 
from the coverage path.

 through 

This is the number of rings a user’s phone rings before the 
system redirects the call to the first point in the coverage path.