Toshiba 755 사용자 설명서

66    e-Filing Web Utility Problems

This section describes troubleshooting for the web browser-based e-Filing web utility. You will also find the error messages 
and the corrective actions for each message.

„

The message “This operation will end your e-Filing session.” appears and e-Filing Web Utility returns to its top page.

Clicking [Return], [Refresh], and [home] button or [login] link leads to this message and e-Filing Web Utility returns to its 
top page. In this case, try to do the operation you intend to do again.

Closing the window by clicking the [x] button of the browser leads to the message “This operation will end your e-Filing 
session.” and the e-Filing session ends. Finish your current operation before you close the window.

Operating the main window while the sub window is displayed leads to the message “This operation will end your e-Filing 
session.” and the processing displayed on the sub window ends. Do not operate the main window until the processing on 
the sub window has been completed.

„

Numerous sub windows repeatedly appear and e-Filing becomes uncontrollable.

Close all the windows and exit from the web browser. Then restart the browser and clear the cookie files from “Internet 
Option” (for Internet Explorer).

„

Displaying the items in the Contents Frame takes a long time.

Displaying more than 100 items in the Contents Frame may take a long time. A smaller number of items shortens the time 
for displaying.