Canon MP370 사용자 설명서

Chapter 11

Troubleshooting

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The server (the computer to which 
the machine is connected) is not 
turned ON.

Turn ON the server.

The server is not set up for printer 
sharing.

Set up the server for printer sharing. (See Software Guide, located on 
your Setup CD-ROM)

The server is not set up to allow 
your system access to the shared 
printer.

Set up the server to allow your system access to the shared printer. 

The USB hub or repeater is 
defective. 

If you can scan documents successfully after connecting the USB 
cable directly to the computer, the USB hub or repeater may be 
broken. Replace if necessary.

You cannot scan because the 
machine is connected to a USB 
hub.

Connect the USB cable directly to the computer without using a USB 
hub. To connect to the computer via a USB hub, overwrite the INI 
file by the following procedure. We recommend that you copy to 
another folder the files you open in 1., and save the files before 
overwriting them.

1. In Memo Pad or Text Editor, open the following files.

z Windows 98/Me 

Windows/System/CNCMP51.ini

z Windows 2000 

Winnt/system32/CNCMP51.ini

z Windows XP

Windows/System32/CNCMP51.ini

2. Below the last line, add the following two lines, and save the files.

Be careful not to overwrite any other portion of the file.
[Scan]
ReadSize=16

After installing the MP Toolbox 
and MP Drivers, you installed a 
TWAIN-compliant application.

After installing the software on the machine, if you install a 
TWAIN-compliant application, the TWAIN system files may not be 
correctly overwritten, and thus images may not be scanned. Uninstall 
the software from the machine, then reinstall it. (See page 67)