Symantec 5 사용자 설명서
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Version and patch level
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Network topology
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Router, gateway, and IP address information
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Problem description:
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Error messages and log files
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Troubleshooting that was performed before contacting Symantec
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Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical
support Web page at the following URL:
support Web page at the following URL:
Customer service
Customer service information is available at the following URL:
Customer Service is available to assist with the following types of issues:
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Questions regarding product licensing or serialization
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Product registration updates, such as address or name changes
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General product information (features, language availability, local dealers)
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Latest information about product updates and upgrades
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Information about upgrade assurance and maintenance contracts
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Information about the Symantec Buying Programs
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Advice about Symantec's technical support options
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Nontechnical presales questions
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Issues that are related to CD-ROMs or manuals
Documentation feedback
Your feedback on product documentation is important to us. Send suggestions
for improvements and reports on errors or omissions to
for improvements and reports on errors or omissions to
. Include the title and document version (located
on the second page), and chapter and section titles of the text on which you are
reporting.
reporting.