Avaya CCM3.1 사용자 설명서

 Either of the reports can be sorted in ascending or descending order.  You 
can only sort the report that is showing in the Report pane.  To sort the 
report on screen: 

1.  Click the required column title to be sorted.  It will be sorted into either 

ascending or descending order. 
Or 
Select Sort from the Report menu. 
Or 

Click the Sort button 

 on the toolbar. 

2.  From the Sort Report screen select what you want to sort by.  The 

choices are depend upon whether you are creating a breakdown or 
summary report. 
Breakdown Report.  - Alarm, Level or Start Time, Clear Time or 
Acknowledged.   
Summary Report- Alarm, Total, Avg Duration, or Max Duration. 

3.  Select the Sort Direction, i.e. ascending or descending and then click 

the OK button. 

 

To receive updated alarm information for selected directory numbers, you 
need to refresh the information.   

To refresh a report select Refresh from the Reports Menu or click 

. 

 

The Report Preview is enabled once an “alarm information report” is being 
displayed in the Report Pane.  Each report type (Breakdown or Summary) 
can be previewed in either landscape or portrait orientation.  The Report 
Preview is not dependent upon any printer drivers being installed on the 
PC.  However, if a printer driver is not installed, the print facilities of the 
application will be disabled.  

The title of the report shows the type of report, e.g. Breakdown or 
Summary.  The report also displays the date and time that the data 
contained in the table was generated along with the User name and the 
CCV Profile Name. 

To preview a report, from, File menu select Report Preview or click