Datalogic Scanning Matrix-2000 사용자 설명서

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MATRIX-2000™ REFERENCE MANUAL 
 
10 
10 TROUBLESHOOTING 
 
 
10.1 GENERAL GUIDELINES 
 
• 
When wiring the device, pay careful attention to the signal name (acronym) on the 
CBX100/500 spring clamp connectors (chp. 4). If you are connecting directly to the Matrix-
2000™ DB25-pin connector pay attention to the pin number of the signals (chp. 5). 
• 
If you need information about a certain reader parameter you can refer to the VisiSet
™ 
program help files. Either connect the device and select the parameter you’re interested in 
by pressing the F1 key, or select Help>Paramters Help from the command menu. 
• 
If you’re unable to fix the problem and you’re going to contact your local Datalogic office or 
Datalogic Partner or ARC, we suggest providing (if possible): Application Program version, 
Parameter Configuration file, Serial Number and Order Number of your reader. You can 
get this information while VisiSet™ is connected to the reader: the Application Program 
version is shown in the Terminal Window; the Parameter Configuration can be saved to an 
.ini file applying the File>Save Configuration File command in the Parameter Setup 
window; Serial Number and Order Number can be obtained by applying the respective 
command in the Tools menu. 
 
TROUBLESHOOTING GUIDE 
Problem Suggestion 
Power ON: 
the “POWER” LED is not lit. 
• 
Is power connected? 
• 
If using a power adapter (like PG6000), is it connected 
to wall outlet? 
• 
If using rail power, does rail have power? 
• 
If using CBX, does it have power (check switch and 
LED)? 
• 
Check if you are referring to the 25-pin connector or to 
the CBX spring clamp connectors. 
• 
Measure Voltage either at pin 13 and pin 25 (for 25-pin 
connector) or at spring clamp Vdc and GND (for CBX). 
One Shot or Phase Mode 
using the Input 1 (External 
Trigger) or Input 2: 
the ”TRIGGER” LED is not 
blinking while the External 
Trigger is switching. 
 
• 
Check if you are referring to the 25-pin connector or to 
the CBX spring clamp connectors. 
• 
Is the sensor connected to the Input 1 or Input 2? 
• 
Is power supplied to the photo sensor? 
• 
For NPN configuration, is power supplied to one of the 
two I1 or I2 signals (A or B)? 
• 
For PNP configuration, is one of the two I1 or I2 signals 
grounded (A or B)? 
• 
Are the photo sensor LEDS (if any) working correctly? 
• 
Is the sensor/reflector system aligned (if present)? 
• 
In the Digital I/O folder check the EXTERNAL 
TRIGGER or INPUT 2\Debounce Filter parameter 
setting. 
• 
In the Operating Mode folder check the settings for 
Reading Phase-ON, Acquisition Trigger and 
Reading Phase-OFF
 parameters. 
 
 
 
 
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