HP (Hewlett-Packard) 1100dtn 사용자 설명서

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Start in this section if you are having a problem with the printer.

z

If you have a jam, see 

z

If you have a different type of paper-feed problem, such as the paper is skewing, it is not 
being picked up, or you cannot reinsert a tray into the printer, see 

z

Otherwise, if the printer is not working properly or if the print quality is not what you expect, 
try the following steps first.

• Check that the power cord is securely connected to the printer and plugged into a live 

electrical outlet.

• Check that the Power (green) light is on and not blinking. When the printer is first turned 

on, it takes approximately 45 seconds to warm up.

• Check that no other lights on the control panel are on or blinking. If lights are on or 

blinking, see 

• Check that you can print a printer configuration page. See 

• Check that the USB or parallel cable between the printer and the computer or the 

HP Jetdirect print server is connected securely and functioning properly. To check the 
network connection, press the 

TEST

 button on the print server. An HP Jetdirect 

configuration page should print. See the HP Jetdirect Print Server Administrator’s 
Guide that came on the Starter CD to interpret the messages on the page.

• Check that no error messages appear on the computer screen.

• Check that you do not have too many programs open when your are trying to perform a 

task. Close programs that are not in use, or restart the computer before attempting the 
task again.

After you have tried these steps, see the following sections for information about more specific 
problems:

z

z

 (includes print-quality issues)

z

 (including skewing)

If none of these suggestions solve the problem, see 

.

For more information about how to troubleshoot Macintosh printing problems, see the Mac 
Readme file on the Starter CD.