Netgear DG834GUV5 사용자 설명서

7-8

Troubleshooting

After verifying that the LAN path works correctly, test the path from your PC to a remote device. 

1. From the Windows toolbar, click the Start button, and select Run.

2. In the Windows Run window, type:

 IP address

where IP address is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies as in the previous section are displayed. If you do not 
receive replies:

•

Check that your PC has the IP address of your router listed as the default modem router. If the 
IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s 
Network Control Panel. Verify that the IP address of the router is listed as the default modem 
router as described in the online document listed in 

•

Make sure that the network address of your PC (the portion of the IP address specified by the 
netmask) is different from the network address of the remote device.

•

Check that your cable or DSL modem is connected and functioning.

•

If your ISP assigned a host name to your PC, enter that host name as the account name in the 
Basic Settings screen.

•

Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many 
broadband ISPs restrict access by allowing only traffic from the MAC address of your 
broadband modem, but some ISPs additionally restrict access to the MAC address of a single 
PC connected to that modem. If this is the case, you must configure your router to clone or 
spoof the MAC address from the authorized PC. See the Wireless ADSL2+ Modem Router 
Setup Manual.

This section explains how to restore the factory default configuration settings, changing the 
router’s administration password toadmin and the IP address to 10.0.0.2. You can erase the current 
configuration and restore factory defaults in two ways:

•

Use the Erase function (see 

.