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Issue 10 June 2005
23
 
Note:
Note:
You may need to purchase an extended service agreement to use some of these 
resources. See your Avaya representative for more information.
Tell us what you think
Let us know what you like or don’t like about this book. Although we can’t respond personally to 
all your feedback, we promise we will read each response we receive.
Write to us at:
Avaya Inc.
Product Documentation Group
1300 W. 120th Ave.
Westminster, CO 80234 USA
Fax to: 303-538-1741
Send email to: document@avaya.com
Table 1: Avaya support
Support Number
DEFINITY Helpline (for help with feature 
administration and system applications)
+1-800-225-7585
Avaya National Customer Care Center 
Support Line (for help with maintenance 
and repair)
+1-800-242-2121
Avaya Toll Fraud Intervention
+1-800-643-2353
Avaya Corporate Security
+1-800-822-9009
+1-925-224-3401
International Technical Assistance Center 
(ITAC)
+905-943-8801
For all international resources, contact your local Avaya authorized 
dealer for any additional help and questions.