Tektronix 380 사용자 설명서

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Troubleshooting
6-8
Phaser 380 Color Printer
Problems and solutions
Refer to the following tables if you encounter problems with the printer.  
Media feeding or jamming problems
Symptom
Solution
Media feed or pick 
problems at the upper 
tray.
Use standard weight paper or Tektronix transparency 
media.  Do not load the tray beyond the fill line.  Paper tray 
capacity is 250 sheets paper or 100 sheets transparency.   
Refer to “All about media” on page 3-28.
Some light-weight grades of paper may curl and cause 
mispick problems.  Remove the curled media from the tray 
and reload with the concave side facing down in the media 
tray.
Check that the maintenance tray is fully latched.
If you are printing Tabloid Maximum transparency from the 
media tray, try feeding it from the manual-feed slot.
Refer to “Cleaning for upper tray jams: media pick roller” 
on page 5-20.
  Refer to the cleaning procedure “Cleaning 
for media tray jams:  media pick rollers.”
Paper feed or pick 
problems at the lower 
paper tray.
Use standard weight paper.  Do not load the tray beyond 
the fill line.  Paper tray capacity is 250 sheets.  Refer to 
“All about media” on page 3-28.
Some light-weight grades of paper may curl and cause 
mispick problems.  Remove the curled media from the tray 
and reload with the concave side facing down in the media 
tray.
Paper jamming inside the 
printer.
Remove and re-latch the maintenance tray.  Refer to 
“Replacing the maintenance tray (B)” on page 5-7.  For 
detailed instructions, refer to the information on replacing 
the maintenance tray.  Also refer to “Media jams.”
Refer to “Cleaning for jams and ink smears: media-feed 
rollers” on page 5-28.
  Refer to the cleaning procedure 
“Cleaning for ink smears: paper feed rollers.”