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2 Troubleshooting Procedures
2-2
[CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual
Chapter 2
Contents
Troubleshooting Procedures......................................................................................... 2-1
2.1
......................................................................................................... 2-5
Troubleshooting
2.2
........................................................................................ 2-6
Troubleshooting Flowchart
2.3
................................................................................ 2-10
Power Supply Troubleshooting
Procedure 1
.............................................................. 2-10
Icons in the LCD Check
Procedure 2
........................................................................ 2-11
Error Code Check
Procedure 3
....................................................................... 2-15
Connection Check
Procedure 4
.............................................................................. 2-16
Charge Check
Procedure 5
..................................................................... 2-17
Replacement Check
2.4
................................................................................... 2-18
Main Board Troubleshooting
Procedure 1
............................................................................ 2-19
Message Check
Procedure 2
................................ 2-21
Diagnostic Test Program Execution Check
Procedure 3
..................................................................... 2-22
Replacement Check
2.5
..................................................................................... 2-23
HDD/SSD Troubleshooting
Procedure 1
............................................................................ 2-23
Message Check
Procedure 2
............................................................................ 2-24
Partition Check
Procedure 3
.............................................................................. 2-25
Format Check
Procedure 4
................................ 2-26
Diagnostic Test Program Execution Check
Procedure 5
................................. 2-26
Connector Check and Replacement Check
2.6
.............................................................. 2-28
Keyboard and Touch pad Troubleshooting
Procedure 1
................................ 2-28
Diagnostic Test Program Execution Check
Procedure 2
................................. 2-29
Connector Check and Replacement Check
2.7
.......................................................................................... 2-31
Display Troubleshooting
Procedure 1
.............................................................. 2-31
External Monitor Check
Procedure 2
................................ 2-31
Diagnostic Test Program Execution Check
Procedure 3
............................................. 2-31
Connector Check and Cable Check
Procedure 4
..................................................................... 2-32
Replacement Check
2.8
................................................................................ 2-33
Optical Drive Troubleshooting
Procedure 1
................................ 2-33
Diagnostic Test Program Execution Check
Procedure 2
................................. 2-34
Connector Check and Replacement Check
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