IBM 2194 사용자 설명서

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Diagnosing and recovering from problems 
10-13
Solving software problems
Table 2: Software problems
If the problem is:
Here's what to do:
Clock loses time
The most common cause for the clock losing time is related 
to application programs, not a hardware failure. If you 
experience this problem, do the following:
1. From the Windows desktop, click on the IBM Update 
Connector icon to obtain the latest software updates 
for your computer.
2. If you have the Norton AntiVirus program installed, 
click on the LiveUpdate icon to obtain the latest 
version of the Norton AntiVirus program.
3. For assistance with updating application programs that 
were not included with your personal computer, 
contact the software manufacturer.
Computer doesn’t go into 
standby or automatically 
power off when the set 
time has elapsed.
1. Make sure you don't touch the mouse or keyboard, and 
don't start a program that involves using the hard disk, 
such as File Manager or a Windows 98 screen saver. 
These activities make the timer start over.
2. If the computer does not automatically turn off, make 
sure the Power Management mode is enabled, then 
check the set time parameter. For instructions on using 
Setup, see “Entering Setup” on page 6-4.
3. Allow a few minutes more than the specified time. 
Windows 98 periodically accesses the hard disk for 
memory swapping and this activity resets the Standby 
timer. Windows 98 might access the hard disk for a 
short time after you last touched your computer.
4. Close any open communications programs. Programs 
which are running may not allow the system to enter 
standby.
Note: If any of these problems continue after taking the actions listed, see “Chapter 2. 
HelpWare support and services”  
for information on obtaining service.