IBM 2194 사용자 설명서

IBM Personal Computer User Guide

IBM Diagnostic Programs

Your computer comes with two diagnostic programs:

• PC-Doctor for Windows: This Windows-based diagnostic program is 

preinstalled on your computer, PC-Doctor for Windows can diagnose some 
hardware problems, but it is most effective at diagnosing software problems. 
For instructions on using PC-Doctor for Windows, see “Starting PC-Doctor for 
Windows” on page 10-20.

• IBM Enhanced Diagnostics: This program is located on the Product Recovery 

and Diagnostics CD. IBM Enhanced Diagnostics is independent of the 
Windows operating system installed on your computer. Although it can 
diagnose some software problems, it is most effective at diagnosing hardware 
problems. IBM Enhanced Diagnostics is generally used under any of the 
following conditions:

– When computer problems prevent you from using PC-Doctor for Windows

– When PC-Doctor for Windows and other diagnostic methods have not 

been successful in isolating a problem suspected to be hardware related

In most cases, you will want to run PC-Doctor for Windows first. If PC-Doctor for 
Windows does not detect an error, run IBM Enhanced Diagnostics. This provides 
the most thorough and effective way of diagnosing a software or hardware problem. 
Save and print the log files created by both versions of diagnostics. If you are unable 
to isolate and repair the problem yourself, you will need the logs when you call IBM 
and speak to a technical-support representative. (The log file created by PC-Doctor 
for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)

To start PC-Doctor for Windows, do the following:

1. Click Start.

2. Select Programs.

3. Select PC-Doctor for Windows.

4. Click PC-Doctor for Windows.

For additional information about running PC-Doctor for Windows, refer to the PC-
Doctor for Windows help system.