IBM 2194 사용자 설명서

HelpWare support and services 

How and when do I purchase additional support?

During and after the warranty period for your computer, you can purchase additional 
HelpWare services. Our Enhanced PC Support service includes assistance with the 
following items:

• assistance with installing, configuring, and using selected applications

• using the operating system

• setting up and using multimedia drivers

In the United States and Canada, to receive immediate support from an IBM PC 
HelpCenter technical support representative you can call the 900 number. Your local 
telephone company will bill you by the minute for each call. Persons under age 18 
must have permission of a parent or legal guardian prior to placing the call. 

Note:

All of the following support options are available in all 
countries unless otherwise noted. In most countries, 
all available options are payable by credit card only. 
In Australia, all options are payable by credit card, 
cheque, or money order.

United 
States

For installing and configuring in-
warranty IBM products: 1-900-
555-HELP(4357)

Monday - Friday
9am to 9pm
Eastern Time

$2.99 (US currency) per 
minute beginning after the 
first minute

For using application software 
and for out-of-warranty IBM 
products: 1-900-555-
CLUB(2582)

Monday - Friday
9am to 9pm 
Eastern Time

$2.99 (US currency) per 
minute beginning after the 
first minute

Canada  1-900-565-9988 

24 hours a day

$3.50 (Canadian currency) 
per minute