Cabletron Systems HSIM-W87 사용자 설명서

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Getting Help
HSIM-W87 User’s Guide
1-9
 
1.7
GETTING HELP
 
For additional support related to this device or document, contact the 
Cabletron Systems Global Call Center:
 
Before calling the Cabletron Systems Global Call Center, have the 
following information ready:
 
Your Cabletron Systems service contract number 
 
 
A description of the failure
 
 
A description of any action(s) already taken to resolve the problem 
(e.g., changing mode switches, rebooting the unit, etc.)
 
 
The serial and revision numbers of all involved Cabletron Systems 
products in the network
 
 
A description of your network environment (layout, cable type, etc.)
 
 
Network load and frame size at the time of trouble (if known)
 
 
The device history (i.e., have you returned the device before, is this a 
recurring problem, etc.)
 
 
Any previous Return Material Authorization (RMA) numbers
 
World Wide Web
http://www.cabletron.com/
Phone
(603) 332-9400
Internet mail
support@cabletron.com
FTP
ftp://ftp.cabletron.com/
Login 
 
anonymous
 
Password 
 
your email address
 
To send comments or suggestions concerning this document, contact the 
Cabletron Systems Technical Writing Department via the following 
email address:
 
TechWriting@cabletron.com
 
Make sure to include the document Part Number in the email message.