Juniper Networks EX4200 사용자 설명서

Documentation Feedback

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Requesting Technical Support

Technical product support is available through the Juniper Networks Technical
Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support
contract, or are covered under warranty, and need post-sales technical support, you
can access our tools and resources online or open a case with JTAC.

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JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at

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Product warranties—For product warranty information, visit

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JTAC hours of operation—The JTAC centers have resources available 24 hours a
day, 7 days a week, 365 days a year.

For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with
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Find product documentation: 

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Find solutions and answer questions using our Knowledge Base:

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Download the latest versions of software and review release notes:

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Search technical bulletins for relevant hardware and software notifications:

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Join and participate in the Juniper Networks Community Forum:

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Open a case online in the CSC Case Management tool: 

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