National Instruments PC-LPM-16/PnP 사용자 설명서

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 National Instruments Corporation
E-1
PC-LPM-16/PnP User Manual
 
Customer Communication
 
Appendix
 
E
 
For your convenience, this appendix contains forms to help you gather the information necessary 
to help us solve your technical problems and a form you can use to comment on the product 
documentation.  When you contact us, we need the information on the Technical Support Form 
and the configuration form, if your manual contains one, about your system configuration to 
answer your questions as quickly as possible.
National Instruments has technical assistance through electronic, fax, and telephone systems to 
quickly provide the information you need.  Our electronic services include a bulletin board 
service, an FTP site, a Fax-on-Demand system, and e-mail support.  If you have a hardware or 
software problem, first try the electronic support systems.  If the information available on these 
systems does not answer your questions, we offer fax and telephone support through our technical 
support centers, which are staffed by applications engineers.  
 
Electronic Services
 
National Instruments has BBS and FTP sites dedicated for 24-hour support with a collection of 
files and documents to answer most common customer questions.  From these sites, you can also 
download the latest instrument drivers, updates, and example programs.  For recorded instructions 
on how to use the bulletin board and FTP services and for BBS automated information, call (512) 
795-6990. You can access these services at:
United States:  (512) 794-5422
Up to 14,400 baud, 8 data bits, 1 stop bit, no parity
United Kingdom:  01635  551422
Up to 9,600 baud, 8 data bits, 1 stop bit, no parity
France:  01 48 65 15 59
Up to 9,600 baud, 8 data bits, 1 stop bit, no parity
To access our FTP site, log on to our Internet host, 
 
ftp.natinst.com
 
, as  
 
anonymous
 
 and 
use your Internet address, such as 
 
joesmith@anywhere.com
 
, as your password.  The support 
files and documents are located in the 
 
/support
 
 directories.
Bulletin Board Support
FTP Support
 
 
 
a.Book : m.Appendix E  Page 1  Wednesday, November 20, 1996  6:36 PM