Avaya NN44400-710 사용자 설명서

다운로드
페이지 155
Historical Reporting
86
NN44400-710 Contact Center Performance Management
12 November 2010
 
Editing a report
You can edit the properties of private reports or shared reports that you create and save 
in your Group folder. You can change properties such as the data range, the selection 
criteria, the schedule, and the report title. You must click Save Report to save the new 
properties.
You can change the properties of a public report template only if you save a copy of the 
template as a shared or private report. See 
.
Prerequisites
Log on to Historical Reporting. See 
Ensure that you are familiar with defining selection criteria. See 
.
Ensure that you are familiar with scheduling reports. See 
For network consolidated reports, you can choose the network sites or filters that 
you created and saved. See 
and 
If you edit a scheduled report, you must deactivate the schedule before you can 
save your changes. Se
Procedure steps
Step
Action
1
In the left pane, click the server containing the report to edit.
2
Navigate to the report to edit. 
The system loads the report properties, and a series of headings appears in the right 
pane.
3
Click the Report Details heading. 
The heading expands to reveal a series of boxes.
4
In this section, you can change information in the following boxes:
Report  Title: The title that appears at the top of the generated report. Do not 
include apostrophes (’) in the report title.
Comment: Type comments about the report.
Save As: The name of the report. All reports saved in the same folder must have 
unique names. This name cannot include apostrophes(’). You must enter a name 
in this box when you save the report in a different folder. If you save the report in 
the same folder and do not change this name, the system overwrites the existing 
report with your new properties.