Avaya NN44400-710 사용자 설명서

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NN44400-710 Contact Center Performance Management
12 November 2010
91
 
Historical Reporting
Procedure job aid
Printing a report schedule
If you are an administrator logged on as webadmin, you can use the Scheduled Events 
window to print the schedules of all reports scheduled by you and all other users. 
Otherwise, you can use this window to print only the reports that you schedule.
Prerequisites
Log on to Historical Reporting. See 
Procedure steps
Step
Action
1
In the left pane, click the Scheduled Events folder. The list of scheduled reports 
appears.
2
In the right pane, select a report, and then click Print.
3
In the message box that appears, select one of the following options:
Print: Click Print to print the entire list of scheduled reports shown in the window.
Page Setup: Use the Page Setup option to select the paper size of the printed 
schedules. If you choose A4 or Letter size, the Schedule Type and Status columns 
do not appear on the print preview or the printed copy. If you choose Legal paper 
size, you can preview and print all the displayed grid columns.
Print  Preview
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Variable
Definition
start time
The time in the selected range in which to generate 
a report. If you select the schedule time for your 
report, the system converts the time that you 
choose to the Contact Center Manager 
Administration server time and gives the generated 
report the Contact Center Manager Administration 
server timestamp (if you choose a time zone other 
than the one in the Contact Center Manager 
Administration server).