Avaya NN44400-114 사용자 설명서

Select the work item.

Click the Activity Code work item in-line command.

In the Activity Code box, select or type your Activity Code.

Place a call on hold to interrupt your current call. When you want to speak to the 
caller again, release the call from hold. 

The contact timer on the work item changes to orange characters while the work 
item is on hold.

On the work item, click Hold.

Release a call that you placed on hold when you want to speak to the caller 
again. 

On the work item, click Unhold.