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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations   
555-230-723  
Issue 6
December 1999
Hospitality Operations 
26
Front Desk Operations 
Customized announcements recorded on the Audichron recording device 
which delivers sales pitches for various hotel functions with the wakeup 
call. Audichron can be equipped with time and temperature circuitry which 
enables the wakeup announcement to give the time and temperature. 
Audichron uses all four ports on an Auxiliary Trunk circuit pack.
Silence; the least expensive. The telephone only rings and, when answered, 
the guest hears silence. When setting up wakeup calls with silence, you do 
not select or confirm an announcement number.
Wakeup calls ring at a guest’s room telephone for 30 seconds. The wakeup call is 
repeated 3 times in 5-minute intervals if the guest does not answer the call. If the 
guest does not answer their wakeup call, a lamp on the attendant console and the 
backup telephones goes on. The attendant or backup telephone user presses the 
FAILED WAKEUP
 button and the display shows the failed wakeup information. With 
this notification, you can contact the guests to see if there are any problems since 
they did not answer their wakeup call.
NOTE:
The 
FAILED WAKEUP
 button is administered as an Automatic Message 
Waiting extension. All failed wakeups send a message to that 
extension, and the lamp goes on at the attendant console or backup 
telephone.
The Announcement circuit pack is the most flexible of all wakeup 
announcements. With this type of announcement, it is possible for the attendant to 
select from a variety of wakeup announcements. When the attendant enters a 
wakeup time, he or she designates the appropriate message based on the time of 
the wakeup call or the language required. The Announcement circuit pack has the 
following recording time limit based on the sampling rate used:
8 minutes, 32 seconds at 16 KHz
4 minutes, 16 seconds at 32 KHz
2 minutes, 8 seconds at 64 KHz.
The Announcement circuit pack also has the ability to operate in the repeat mode 
where the message repeats for a fixed amount of time before the guest is 
disconnected from the call. There is also a barge-in function where the wakeup 
announcement is connected at the point where the message is currently playing, 
without waiting to start at the beginning.