Lucent Technologies 108596560 사용자 설명서

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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations   
555-230-723  
Issue 6
December 1999
Hospitality Operations 
37
Front Desk Operations 
Failed Wakeup Notification
A wakeup call rings 6 times at a guest’s telephone. If the wakeup call is not 
answered after 3 attempts (the attempts are spaced 5 minutes apart), the attendant 
is notified immediately and a record of the failed attempt is printed on the journal 
printer. A special extension number with an Automatic Message Waiting (AMW) 
lamp is assigned solely for the purpose of receiving and storing messages about 
failed wakeup calls. An appearance of this extension is administered on both the 
attendant console and on the backup telephones. The button is labeled 
FAILED 
WAKEUP
.
When a failed wakeup occurs, the Failed Wakeup lamp goes on, and you should 
perform the following:
1. Press the 
FAILED WAKEUP 
button.
The following displays:
2. Press the 
NEXT
 button to display the failed wakeups.
The following displays:
3. After following your local procedures to handle failed wakeup calls, delete 
the message by pressing the 
DELETE
 button.
The following displays:
4. Search for other failed call messages by pressing the 
NEXT
 button.
5. When all messages have been read and deleted, press the 
NORMAL MODE 
button.
The Failed Wakeup lamp goes off.
The display goes blank.
The console returns to the normal operating mode.
MESSAGES FOR EXT XXXX
EXT <ext> <name><date><time> <#fail> CALL 
DELETED