Seagate 420 사용자 설명서
BlackArmor® NAS User Guide
54
Common Problems and Solutions
I can’t log in to BlackArmor Manager.
Ensure that you are using a valid user name and password. Remember that user names and
passwords are case-sensitive.
passwords are case-sensitive.
I can’t access a share.
Ensure that you have access to that share.
Ensure that you are using a valid user name and password. Remember that user names and
passwords are case-sensitive.
passwords are case-sensitive.
The volume that contains the share may be degraded because of a disk drive error or failure.
Check the status of your server’s disk drives; see “Monitoring Status with the Server’s LEDs” on
page 39 for more information.
Check the status of your server’s disk drives; see “Monitoring Status with the Server’s LEDs” on
page 39 for more information.
I can’t access a file on a share.
Ensure that you are allowed access to that file.
The volume that contains the share may be degraded because of a disk drive error or failure.
Check the status of your server’s disk drives; see “Monitoring Status with the Server’s LEDs” on
page 39 for more information.
Check the status of your server’s disk drives; see “Monitoring Status with the Server’s LEDs” on
page 39 for more information.
I can’t store any more files on a share because its volume is full.
If you are a user, see your BlackArmor administrator.
If you are an administrator, consider removing some of the files currently stored on the server.
A firmware upgrade failed.
Try to upgrade the firmware manually. For further assistance, contact Seagate Support at
A volume is in degraded mode.
A disk drive may have failed. For further assistance, contact Seagate Support at
I can’t get streaming music from the BlackArmor server.
Ensure that you have iTunes installed on your computer. Ensure that you are using a computer
that’s connected to the local network. Ensure that you have access to the share where music
files are stored.
that’s connected to the local network. Ensure that you have access to the share where music
files are stored.