Sunrise Global CM250 IP 사용자 설명서

다운로드
페이지 127
Chapter 7 
Service and Support 
 
85 
Chapter 7 
Sunrise Service and Support 
Sunrise is committed to excellent service worldwide. Our goal 
is to provide you with professional assistance in the use of our 
software and services, wherever you are located. 
Technical Support and Customer Service solutions vary by 
country. If you have questions about the services described 
below, please refer to the section “Technical Support”. 
Sunrise also provides product training to regional Sunrise 
representatives so that they can provide some product support in 
your region in a prompt and personalized manner. 
Technical support 
Sunrise is located in the Eastern Time zone with regular office 
hours from 8:00
AM
  to 8:00
PM
. A toll free number service 
covering all of North America is provided at no charge. Key 
Sunrise personnel can always be reached any time of the day 
through a toll free number or electronic mail service over the 
Internet. 
International customers should contact the nearest Sunrise 
representative or the factory at 1-514-725-6652 or by fax at 
1-514-725-5637 
North America Toll Free: 1-800-297-9726 
Outside of North America: 1-514-725-6652 
E-mail address for Technical Support: 
catv_tech_support@sunrisetelecom.com 
Website: sunrisetelecom.com/broadband