Avaya 555-231-743 사용자 설명서

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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations  
555-231-743  
Issue 1
November 2000
Translations and Testing 
146
Miscellaneous Translations 
Assigning DID Number Feature Buttons
Assign the following feature buttons to use the DID number features:
did-view
did-remove
vip-chkin.
These buttons can be assigned to attendant consoles and backup telephones 
with console permissions. Se
 an
 for more 
information.
Considerations
Call Coverage
Calls using a DID number will cover to the guest’s coverage path as if the 
guest’s extension was dialed.
Call Coverage for Unassigned DID Numbers
Assign a special Call Coverage path for all DID numbers. This coverage 
should terminate to the attendant or to a recording stating that the number 
dialed is no longer in use. When the DID number is assigned to a guest 
room, the coverage follows the path for that guest. When the DID number 
is not being used, the call will go to the attendant or to a recording. 
If the coverage goes to a special mailbox on the voice mail system, you can 
administer the system so the caller can dial 0 to get the front desk. For 
example, the recording could say “Thank you for calling the ABC Hotel. 
The guest you have called is no longer available at this number. Please 
press 0 for assistance.” 
Call Detail Recording
Incoming calls are recorded for the DID number, not the room extension 
number. Billing for incoming calls to DID numbers must be coordinated with 
the call accounting system vendor.
Call Vectoring
You cannot route a vector step to an xdid or xdidvip station type.
Collect Calls
In general, collect calls to DID guest room numbers should not be allowed. 
Check with your local telephone company to see if the incoming trunks can 
be administered to deny collect calls to the guest rooms.