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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations  
555-231-743  
Issue 1
November 2000
Translations and Testing 
152
Miscellaneous Translations 
Attendant Vectoring (Switch)
Attendant Vectoring enables a set of commands used to write vectors for calls 
routed to attendant consoles. When Attendant Vectoring is enabled, all attendant-
seeking calls using a VDN are processed using the call vectors, not the normal 
attendant console “dial 0” call routing.
The main reason to use Attendant Vectoring is to allow flexible routing of 
attendant-seeking calls. If users are instructed to dial an attendant VDN, the call 
could be answered by an attendant, but it may also be covered to the voice 
mailbox of a night station. Training users to understand these different call routing 
options is something you should consider before using Attendant Vectoring.
If you use Attendant Vectoring and night service to route calls to a voice mail 
system, you can also use the Automatic Message Waiting feature to notify after-
hours personnel that there are messages in the night service station mailbox by 
assigning an AMW lamp on one or more backup telephones. When personnel see 
that there are new messages, they can check those messages after hours and act 
upon them as needed.
Attendant vectors are set up no differently than regular vectors, except that you 
designate the vector as an attendant vector. The following screen shows an 
attendant vector.
change vector 5
Page
1 of
3
CALL VECTOR
Number: 5
Name attd-vector
Attendant Vectoring? y
Lock? n
Basic? y
EAS? n
G3V4 Enhanced? n
ANI/II-Digits? n
ASAI Routing? n
Prompting? y
LAI? n
G3V4 Adv Route? n
CINFO? n
BSR? n
Holidays? y
01 wait 0 secs hearing
02 goto step 8 if time-of-day is all 12:00 to 13:00
03 queue-to attd-group
04 goto step 8 if queue-fail
05 announcement 9000
06 wait 15 seconds hearing music
07 goto step 5 if unconditionally
08 queue-to attendant 6000
09 goto step 11 if queue-fail
10 wait 999 secs hearing ringback
11 route-to number 93035381000 with cov y if unconditionally