Avaya 555-231-743 사용자 설명서
GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
Technician Handbook for Hospitality Installations
555-231-743
Issue 1
November 2000
Appendixes
245
Appendix C — List PMS Down Events
Appendix C — List PMS Down Events
Whenever an error occurs between the switch and the PMS, a log of the event is
kept on the switch. The following is an example of some PMS down events and
reasons.
kept on the switch. The following is an example of some PMS down events and
reasons.
You can use these events to troubleshoot link problems or verify link events. If
there is a log printer installed and administered on the switch, these events are
logged to that printer as they occur. If there is not a log printer, the list pms-down
command displays the events that occurred on the switch for the last 24 hours.
The list pms-down long command displays the last 100 events that occurred on
the switch, regardless of time frame.
there is a log printer installed and administered on the switch, these events are
logged to that printer as they occur. If there is not a log printer, the list pms-down
command displays the events that occurred on the switch for the last 24 hours.
The list pms-down long command displays the last 100 events that occurred on
the switch, regardless of time frame.
is a listing of the events and their
meanings, and
is a listing of the reasons and their meanings.
Table 14. PMS Down Events
Event
Meaning
checkin, occupied
Check in confirmed; room already occupied
checkout, message
Check out confirmed; messages exist
checkout, MWL off
Check out confirmed; MWL off
checkout, MWL on
Check out confirmed; MWL on
checkout, vacant
Check out confirmed; room already vacant
cnf data link rel
Confirm data link release
end data swap
End of database exchange
from room, code 1
Housekeeping from room; process code 1
from room, code 2
Housekeeping from room; process code 2
from room, code 3
Housekeeping from room; process code 3
from room, code 4
Housekeeping from room; process code 4
from room, code 5
Housekeeping from room; process code 5
from room, code 6
Housekeeping from room; process code 6
from room, PMS acc
PMS accepts housekeeping status change from room
from room, PMS rej
PMS rejects housekeeping status change from room
from stn, code 1
Housekeeping from station; process code 1
from stn, code 2
Housekeeping from station; process code 2
list pms-down
Page 1
PROPERTY MANAGEMENT SYSTEM ACTIVITY
Extension
Event
Reason
Date/Time
2900
from room, code 1
active - nopms
18/20:10 PM
3100
from sta., code 2
active - nopms
18/21:00 PM
3344
checkout, MWL off
PMS Link Out
18/21:25 PM
3302
room check in
PMS Link Out
18/21:34 PM
3320
PBX chng stn rstr
active - nopms
18/22:00 PM