Jenn-Air JMC2430DS 사용자 설명서

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid  

a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit  

https://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

200 – 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

Nothing will operate Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit 

breaker. If the problem continues, call an electrician.

Is the microwave oven wired properly? See Installation Instructions.

Is the door completely closed? Firmly close door.
Is the electronic oven control set correctly? See “Microwave Oven Control” section.
On some models, is the Button Lock set? See “Button Lock” in the “Tools Menu” section.
On combination oven models, is the lower oven self-cleaning? The upper oven will not work during 

the lower oven Self-Cleaning Cycle.

Is the magnetron working properly? Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% 

cooking power. If water does not heat, call for service. See “Assistance or Service” section.

This is normal and occurs when the transformer in the magnetron cycles on.

Oven door looks wavy This is normal and will not affect performance.
Turntable will not 

Is the turntable properly in place? Make sure turntable is correct side up and is sitting securely  

on the turntable support.

Is the turntable support operating properly? Remove turntable. Remove and clean turntable support 

and rollers. Replace turntable support. Replace turntable. Place 1 cup (250 mL) of water on the turntable, 

then restart oven. If it still is not working, call for service. See “Assistance or Service” section. Do not 

operate the oven without turntable and turntable support working properly.

This is normal and depends on motor rotation at beginning of cycle.

This is normal and allows for proper cooling of the microwave oven. The microwave cooling fan may 

continue to run for several minutes after the cooking cycle has been completed. 

No microwave energy is used after the cycle is completed and the control will display “Cooking 

Complete” with options for Keep Warm or Add 30 Seconds.

Is the Kitchen Timer in use? See “Kitchen Timer” in the “Tools Menu” section.

Are tones disabled? See “Sound” in the “Tools Menu” section.

Some smoke is normal and occurs just as in conventional crisping.

This is normal and occurs as fat burns off from past cooking. Sparking will stop once fat is completely 

burned off.

Are large amounts of food being heated? Larger amounts of food need longer cooking times.
Is the incoming voltage less than that specified in the “Built-In Microwave Oven Safety” section? 

Have a qualified electrician check the electrical system of the house.

Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave 

oven, or adjust the radio or TV antenna.

Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

Problem Solver