Draper 1000 사용자 설명서

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페이지 22
 
21
 
 
 
 
 
 
1700, rue Léon-Harmel, Québec (Québec) G1N 4R9 
tel. : (418) 527-3060    fax : (418) 527-4311 
e-mail : tech@osburn-mfg.com web site : http://www.osburn-mfg.com 
LIMITED LIFETIME WARRANTY
 
The  warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. 
This warranty covers brand new products only, which have not been altered, modified nor repaired since 
shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be 
supplied when making any warranty claim to your OSBURN dealer  
This warranty applies to normal residential use only.  Damages caused by misuse, abuse, improper 
installation, lack of maintenance, over firing, negligence or accident during transportation are not 
covered by this warranty. 
This warranty does not cover any scratch, corrosion or discoloration caused by over firing, abrasives or 
chemical cleaners. Any defect or damage caused by the use of unauthorized parts or others than original 
parts void this warranty. 
An authorized qualified technician must perform the installation in accordance with the Instructions supplied 
with this product and all local and national building codes. Any service call related to an improper installation 
is not covered by this warranty. 
Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be 
defective, the manufacturer will repair or replace such defect and reasonable transportation fees will be 
refund. Repair work covered by the warranty, executed at the purchaser domicile by an authorized qualified 
technician requires the prior approval of  the manufacturer. Labour cost and repair work to the account of the 
manufacturer are based on predetermined rate schedule and must not exceed the wholesale price of the 
replacement part. 
The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and 
investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with 
respect to this warranty by refunding the wholesale price of any warranted but defective parts  
The manufacturer shall in no event be responsible for any special, indirect, consequential damages of any 
nature, which are in excess of the original purchase price of the product. 
 
WARRANTY APPLICATION 
DESCRIPTION 
PARTS LABOUR 
Combustion chamber (weldings only) 
Lifetime 
5 years 
Stainless baffle 
5 years 
1 year 
Carbon steel baffle and secondary air  tubes 
2 years 
1 year 
Handle assembly 
5 years 
n/a 
Ash drawer 
Lifetime 
1 year 
Cast iron parts 
5 years 
1 year 
Ceramic glass (thermal breakage only) 
1 year 
n/a 
Paint, refractory bricks, gasket, blower, thermal switch 
(thermodisc) and rheostat 
1 year 
n/a 
Gold plating (tarnishing) / Brass plating not covered 
1 year 
n/a 
Shall your unit or a components be defective, contact immediately your OSBURN  dealer. Prior to your call make sure 
you have the following information necessary to your warranty claim treatment: 
• 
You name, address and telephone number;  
• 
Bill of sale, dealer’s name; 
• 
Serial number and model name as indicated on the 
nameplate fixed to the back of your unit; 
• 
Nature of the defect and any relevant information. 
 
Before shipping your unit or defective component to our plant, you must obtain from your OSBURN dealer an 
Authorization Number. Any merchandise shipped to our plant without authorization will be refused 
automatically and returned to sender.