Brother MFC 9880 사용자 설명서

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   Chapter 18
18
Troubleshooting and Maintenance
Error Messages
You may occasionally encounter a difficulty with the machine or telephone line. If this happens, the 
machine often identifies the problem and displays an error message. The list below explains the most 
common error messages, in alphabetical order.
ERROR MESSAGE
CAUSE
ACTION
CHANGE DRUM SOON The drum unit is near the end of its 
life.
If you have a print quality 
problem, replace the drum unit 
with a new one.
The drum counter was not reset after 
a new drum was fitted.
1.
Open the front cover and press 
Clear.
2.
Press 1 to reset.
CHANGE TONER
If the display shows CHANGE 
TONER
 and at the same time the 
Toner Empty LED on the control 
panel flashes on and off, you can still 
print. But the toner is depleted and 
the machine is telling you that the 
toner will soon run out.
Order a new toner cartridge now.
CHECK DOCUMENT Documents were not inserted or fed 
properly or document was too long.
CHECK CASSETTE
MFC cassette is not installed 
properly.
Install cassette properly. 
CHECK SCAN LOCK The scanner lock is locked.
Release the scanner lock lever and 
press Stop/Exit.
CHECK PAPER
CHECK PAPER #1
*
CHECK PAPER #2*
*With optional paper 
tray
The machine is out of paper or paper 
is not properly loaded in the paper 
tray.
Refill the paper or remove the 
paper and load it again.
CHECK PAPER SIZE Paper Size is improper for fax 
receiving.
Load A4 paper in the paper tray.
COMM.ERROR
A poor quality phone line caused 
communications error.
Try the call again.
CONNECTION FAIL You tried to poll a fax machine that is 
not in Polled Waiting mode.
Verify the other party’s polling 
setup.